Returns Policy

If you are not completely satisfied with your purchase from Relec Electronics Ltd, please contact us within 14 days of delivery to discuss your return. Returned products must be in their original condition, unused, and in original packaging. You will need to obtain a Return Authorization by contacting Relec via sales@relec.co.uk or +44 (0)1929 555700 before returning any items.

Customers are responsible for the cost of return shipping unless the item is faulty or damaged on arrival. Relec reserves the right to inspect returned products before issuing a refund or replacement.

Note: Because Relec’s official website does not publicly list a detailed returns procedure or timeframe, specific returns terms may be provided at the point of sale or upon request from customer service.

Product Warranty

Relec Electronics Ltd supplies products with the manufacturer’s warranty against defects in materials and workmanship. Warranty periods vary by product line and are specified on individual product pages. Typical warranty durations include:

• 5-Year Warranty on many industrial power supplies and converters.

• Certain products may carry 3-Year Warranty terms where indicated by the manufacturer.

Warranty coverage applies only to defects arising during normal use and does not cover damage due to misuse, abuse, accident, alteration, or unauthorized repair. To make a warranty claim, contact Relec Electronics Ltd at sales@relec.co.uk or +44 (0)1929 555700 with proof of purchase and product details. Relec (or the product manufacturer) will advise on the procedure for repair, replacement, or other warranty remedies.

Return shipping costs for warranty claims may be the responsibility of the customer unless otherwise agreed.